Shipping & Delivery Policy
This Shipping & Delivery Policy applies to all products purchased from Bitco Pest Control through bitcopestcontrol.com or our sales channels.
1. Order Processing
- All orders are processed after payment confirmation.
- Orders are usually dispatched within 2–5 business days unless otherwise specified.
- Delays may occur during peak seasons, stock shortages, or due to unforeseen circumstances. In such cases, customers will be informed promptly.
2. Shipping Methods
- We deliver products through reputed courier partners, logistics providers, or our in-house delivery team (depending on the location).
- Shipping charges, if applicable, will be mentioned at the time of checkout or on the invoice.
3. Delivery Timelines
- Estimated delivery time within Gujarat: 3–7 business days.
- Estimated delivery time for other regions in India: 5–10 business days.
- Delivery timelines are indicative and may vary due to local restrictions, courier delays, or unforeseen events.
4. Order Tracking
- Once dispatched, customers will receive shipment tracking details via email, SMS, or WhatsApp (where available).
- If you do not receive tracking details, please contact our support team.
5. Delivery Responsibility
- Risk of loss or damage passes to the customer upon delivery of the product to the provided shipping address.
- Please ensure accurate delivery details are provided. Bitco Pest Control is not responsible for delays or failed deliveries due to incorrect address or contact information.
6. Damaged or Missing Items
- Customers must inspect the package at the time of delivery.
- Any damage, tampering, or missing items must be reported within 48 hours of delivery, along with supporting photos or videos.
- Claims raised after 48 hours may not be eligible for replacement or refund.
7. International Shipping
- Currently, Bitco Pest Control ships products only within India.
- International shipping options may be introduced in the future.
8. Contact for Shipping Queries
For questions related to shipping and delivery, please contact:
- Email: info@bitcopestcontrol.com
- Contact Form: Submit Here