Shipping & Delivery Policy

Shipping & Delivery Policy

This Shipping & Delivery Policy applies to all products purchased from Bitco Pest Control through bitcopestcontrol.com or our sales channels.

1. Order Processing

  • All orders are processed after payment confirmation.
  • Orders are usually dispatched within 2–5 business days unless otherwise specified.
  • Delays may occur during peak seasons, stock shortages, or due to unforeseen circumstances. In such cases, customers will be informed promptly.

2. Shipping Methods

  • We deliver products through reputed courier partners, logistics providers, or our in-house delivery team (depending on the location).
  • Shipping charges, if applicable, will be mentioned at the time of checkout or on the invoice.

3. Delivery Timelines

  • Estimated delivery time within Gujarat: 3–7 business days.
  • Estimated delivery time for other regions in India: 5–10 business days.
  • Delivery timelines are indicative and may vary due to local restrictions, courier delays, or unforeseen events.

4. Order Tracking

  • Once dispatched, customers will receive shipment tracking details via email, SMS, or WhatsApp (where available).
  • If you do not receive tracking details, please contact our support team.

5. Delivery Responsibility

  • Risk of loss or damage passes to the customer upon delivery of the product to the provided shipping address.
  • Please ensure accurate delivery details are provided. Bitco Pest Control is not responsible for delays or failed deliveries due to incorrect address or contact information.

6. Damaged or Missing Items

  • Customers must inspect the package at the time of delivery.
  • Any damage, tampering, or missing items must be reported within 48 hours of delivery, along with supporting photos or videos.
  • Claims raised after 48 hours may not be eligible for replacement or refund.

7. International Shipping

  • Currently, Bitco Pest Control ships products only within India.
  • International shipping options may be introduced in the future.

8. Contact for Shipping Queries

For questions related to shipping and delivery, please contact: